Overview of Buttons and LED Lights

Overview of Buttons and LED Lights

Overview of Buttons and LED Lights

Let's take a look at what each button does and what the LED lights mean

Estimated time to learn: 2 minutes


Wondering what the buttons and lights mean on your Relay?

Let's take a look!

1. Talk button

  • Press and hold to talk

  • Press five times to activate an SOS alert

2. Power button

  • Press and hold to power on/off the device

  • Quick press to cycle through the chats and enabled channels on the device

  • Press once to play any Missed Messages

3. Volume/Assistant button

  • Quick press to increase the volume, and the LED light will show the current volume level in a circular pattern

  • Press and hold to use Relay Assistant

The LED ring tells you information about your Relay.

  • Activating: Circling rainbow light

  • Volume: White light shows current volume level when using volume button

  • Talking: Solid white light

  • Missed messages: Flashing green light

  • Battery life: Quick press the talk button. The partial light represents the battery percentage.

  • Battery life less than 20%: Flashing red light

  • Charging: Solid green light (powered on); solid red light (powered off)

Charging your Relay: 

Attach the charger to the back of your Relay. The cord and charging pins must be in the orientation as shown in order for the Relay to properly charge! 

When the Relay is charging, depending on the battery status and if it is powered on, you'll either see a white/blue light or a red light around the Push and Talk button. 



    Need help with your Relay for Families service?




      • Related Articles

      • What Do All of the Relay LED Lights Mean?

        What Do All of the Relay LED Lights Mean? Seeing different colored ring on your Relay? Flashing green light? Find out what they mean here. Ring Color: RED blinking FULL ring = This is an indicator your Relay is low on battery, usually 20% or lower. ...
      • Parent's Guide to Relay

        Parent's Guide to Relay Let us piece together how Relay features meet your family's needs to get connected How Do I Make Calls? Relays do not make conventional calls.  One to one communication would happen in the feature we call direct chats. Direct ...
      • How to Turn the Relay On & Off

        How to Turn the Relay On & Off Turning the Relay On? Want to know how to turn it off? Do you need help performing a restart or reboot? Find out how in this article! Turning Relay ON: Press and hold the Power button for 5 seconds. Turning Relay OFF: ...
      • How to Enable and Use "Do Not Disturb" Mode

        How to Enable and Use "Do Not Disturb" Mode Learn how to silence/mute your Relay to prevent it from being a disturbance at inopportune times What is it? "Do Not Disturb" mode grants the ability for both Relay device users and Account Owners and ...
      • Why Is My Relay Showing Offline?

        While a Relay is offline, communication and location-based features for the Relay would not be accessible. A Relay can show offline due to one of the two reasons: Power If the Relay is not powered on, it may be due to the battery being drained or the ...