How to Turn the Relay On & Off

How to Turn the Relay On & Off

How to Turn the Relay On & Off

Turning the Relay On? Want to know how to turn it off? Do you need help performing a restart or reboot? Find out how in this article!


Turning Relay ON: 

  1. Press and hold the Power button for 5 seconds.

Turning Relay OFF:

  1. Press and hold the Power button for 5 seconds.

Reboot/Restart the Relay:

  1. Press and hold the Power AND Push & Talk buttons together simultaneously for 5 seconds.

Additional Notes: 

  • As the Relay device turns on, the Relay will vibrate. After about 12 seconds, the LED ring will spin a white light going clockwise for around a minute. 

  • As the Relay device turns off, the Relay will announce it is powering down and will vibrate. The same LED ring will spin a white light going clockwise for around a minute. 

  • If a Relay is powered and has a charge of 25% or higher while plugged into the charger it will power itself back on.

  • As the battery depletes, a red LED ring will appear around the center Push & Talk button on the Relay. Relay App will also send notifications of the battery life. If the battery gets critically low, Relay will automatically turn off. 

  • Rebooting/Restarting may be also be referred by a Support Agent as "Power-cycling the device" 

Still have questions? Ask Support! 

Still have questions? Ask Support!

Need help with your Relay? Email us at relayhelp@relaygo.com to speak with a friendly support agent! 



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